The wire guys strategies: specialist saying to your workplace for energy Warner Cable are telling all on Reddit

The wire guys strategies: specialist saying to your workplace for energy Warner Cable are telling all on Reddit
04/11/2021 developer

The wire guys strategies: specialist saying to your workplace for energy Warner Cable are telling all on Reddit

Someone declaring become an occasion Warner cable tv technician try spilling techniques on Reddit.

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Times Warner cable tv, the second-largest company of TV and websites in the us, advised Quartz that it is looking into the posts. Were unable to verify when this person is obviously an existing or previous employee, a spokesman mentioned.

Reddit consumer cableguy_the going an Ask myself Everything (AMA) bond, uploading photo of their ID badge and uniform as proposed proof of their tasks. His solutions to the questions arriving are incredibly candid. Listed below are some features (typos maintained).

On Comcasts pending purchase of the time Warner Cable:

We want the merger because latest party in charge could be the worst in latest record. Lots of people getting discharged because impossible metrics. All electricity has been fond of customer service representatives and stripped from individuals who in fact check out the houses and correct problems . Its chaos and also the business is being operated like shit IMHO [in my modest thoughts].

From the stress between professionals and customer care representatives:

Yea customer care reps and specialists were battling a combat that no one sees. We dislike all of them, they hate us. They inform users the issue is the apparatus if it almost never is. We inform customers to simply disregard what the chap from the cell says because its likely that excellent, he’s got never ever wired a property, installed a drop or fixed wire.

On whats really incorrect together with your connection:

Dont feel 50% of exactly what the agent about mobile informs you. Only set up the tech. Leave him function. Hes complete this before. The associate simply answers devices. it is hardly ever the apparatus inducing the problems.

Regarding the key to getting best assistance:

When a technical arrives ,ask for their managers amounts. Tell him its not to burn him but to escalate a problem. He might name their sup to make sure its cool but that will assist.

On whats avoiding more quickly internet install rates:

Really, standard analog cable. It will require upwards sooo a lot bandwidth . 1 route per regularity vs bonding numerous wavelengths to supply 8 channel for a downstream and 4 for an upstream . If we go 100% electronic tv.. Web can get faster. Additionally obstruction. If you reside around a college it’s the koko app MOBILE worst . Granny might use their 15 meg for e-mail and surfing but young Johnny college or university child sucks within the bandwidth in your community utilizing netflix and torrenting and video gaming. However they pay alike. IMHO what can correct this is exactly capping information and giving anyone uncapped speeds.

On exactly why splitting the wire relationship is an awful idea:

Installing a splitter to simply attenuate the transmission is actually foolish we even have affairs called attenuators that do this without incorporating unnecessary splitter. But it’s correct that extreme sign is as worst as insufficient we call that distortion

On whether this Reddit AMA will definitely cost him their task:

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I might be fired depending on just who grabs myself. I might buy a bonus its so very hard to share with aided by the way this provider is now structured.

About how Wi-Fi signals are unreliable, and may feel vanquished by doorways and wall space:

Indeed very true. Plaster wall space specifically.Solid wooden gates, being in a basement when the router is on the 2nd flooring or the other way around. Wifi try a fickle creature.

On your own broken wire modem:

Yea I listen to this alot. I might state in confirmed year I’d state 5percent for the modems I switched were in fact faulty. We would many puppy and pony program and merely exchange they in any event. The thing is typically maybe not gear related. Modems either work or they dont. There is certainly so little in-between. These include very easy devices. You will find program users making use of personal computer anything working perfectly, after that switch to their own gear and everything visits shit. They however demand a unique modem..Its insanity.

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